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Carruther’s
Creek Golf and Country Club
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PRIVACY POLICY |
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Carruther’s
Creek Golf and Country Club is committed to protecting the personal information that it collects
from you and ensuring that your privacy is respected. Therefore, in
accordance with the Personal Information Protection and Electronic Documents
Act (the “Act”), which now applies to all organizations that collect, use
and/or disclose personal information, we have developed a Privacy Policy.
This Policy will address the principles enunciated by the Act. |
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DEFINITIONS
“PERSONAL INFORMATION” includes any information that can identify a specific
individual, including, but not limited to, the following: age, name, gender,
marital status, financial information, address, email address, income,
ethnic origin, preferences, opinions, and comments. It does not include,
however, the name, title, business address, or telephone number of an
employee of an organization. |
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I.
ACCOUNTABILITY
Should you have any questions, concerns, comments and/or complaints
regarding our Privacy Policy, please contact by email info@carrutherscreekgolf.ca. |
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II. WHY WE
COLLECT YOUR PERSONAL INFORMATION
When you come to the Country Club to play, attend a function, have services
or become a member; personal information, such as your name, address, email
address, phone number and credit card number and expiry date, will be
collected in order to process the transaction. Your contact information, but
not your credit card information, may then be entered into our Customer
Information Database. |
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TOURNAMENTS &
TOURNAMENT INFO. REQUEST FORMS
Similarly, when you fill out one of our Tournament Information Request
Forms, personal information, such as your name, address, email address,
phone number, credit card number and expiry date, will be
collected in order to process the transaction. Your contact information, but
not your credit card information, may be entered into our Database. |
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| You should note
that if you are the coordinator of the tournament and you provide us with
your business contact information, this is not considered personal
information under the Act. |
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RAFFLES/CONTESTS/ELIMINATION DRAW
From time to time, we may hold draws/raffle/contests. If you fill our an
entry form, your name, address, phone numbers and email address will be
collected in order to process the draw/raffle/contest. The information may
then be entered into our Database. |
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COMMENT
CARDS/HEALTH HISTORY FORMS
If you decide to fill out one of our Comment Cards, we ask that you provide
us with your contact information as above, along with any comments or
suggestions, etc., that you have for us. Such information is collected so as
to improve the services offered at Carruther’s Creek Golf and Country Club
as well as credit card number and expiry date,
will be
collected in order to process the transaction.. The information may then be
entered into our Database. |
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MARKETING
INITIATIVES
Currently, we may use the information contained in our Database to send out,
for example, special invitations and offers to you for visiting Carruther’s
Creek Golf and Country Club. |
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CUSTOMER SERVICE
Information collected and inputted into our Database as described above will
also be used for customer services purposes in general. Carruther’s Creek
Golf and Country Club
will use this Database to better manage its relationship with you, the
customer/client. |
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III. CONSENT
By submitting your personal information in person or through our website,
you are implicitly consenting to the collection, retention, use and
disclosure of the information for the reasons outlined above. For example,
if you submit personal information, you are consenting that the information:
1) be used to process the request; 2) may be retained in our Database for
use in future marketing initiatives; 3) may be used for future marketing
initiatives. |
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| Please, note that
you can withdraw your consent at any time, provided that this does not
conflict with legal or contractual obligations. |
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IV. LIMITING
COLLECTION
We will only collect the personal information that is required for the
reasons described above. We will not collect more personal information that
is necessary. |
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V. LIMITING
USE, DISCLOSURE AND RETENTION
We will only use or disclose personal information that has been collected by
us for the purpose for which it has been collected, as explained above. If
any new purpose should arise that results in new uses and/or reasons for
disclosure of personal information that has not been consented to by you, we
will make every effort to obtain your consent. If your consent cannot be
obtained, we will refrain from either using or disclosing the information
for that new purpose. |
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VI. SAFEGUARDS
We at Carruther’s Creek will take all reasonable precautions to ensure that
all information that we have collected from you is secure, protected against
loss or theft and from unauthorized access, disclosure, copying, use or
modification. This is so whether the information is in soft or hard copy
form. Access to your personal information will be restricted to employees. |
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VII. OPENNESS
If you are accessing this policy online and would like a hard copy, please
contact our corporate offices or via e-mail at info@carrutherscreekgolf.ca. |
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VIII.
INDIVIDUAL ACCESS
Upon request, we will let you know what personal information we have
collected from you, and will let you know what the information is being used
for. In addition, should you wish to have access to the personal information
about you that we have in our possession, such access will be provided as
quickly as possible. If responding to such a request would unreasonably
interfere with the activities of Carruther’s Creek Golf and Country Club, we will notify you of
that fact.
You should be aware of your right to contact the Privacy Commissioner of
Canada by mail at:
Office of the Privacy Commissioner of Canada
112 Kent Street Place de Ville Tower B
3rd Floor
Ottawa, Ontario K1A 1H3 |
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IX. ACCURACY
Carruther’s Creek Golf and Country Club will keep personal information as accurate and
up-to-date as possible. We encourage you to provide us with any updates to
your personal information, either in person or through our website. |
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X. CHALLENGING
COMPLIANCE
As already mentioned, any questions, concerns, comments or complaints about
Carruther’s Creek Golf and Country Club’s Privacy Policy or its overall compliance with the Act
should be directed to:
Carruther’s Creek Golf and Country Club
650 Lake Ridge Road
Ajax, Ontario L1Z 1W9
Phone Number: 905-426-4653
Email: info@carrutherscreekgolf.ca |
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Updated:
October 28, 2007
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